FAQ

Why are our products so affordable?

Because we use a “pre-order before delivery” model, products are shipped directly from the place of origin. This approach saves on warehousing costs and expensive search ranking fees, allowing us to pass the savings on to you.

How long will it take to receive my order?

It usually takes about 30 days to receive your order, as it goes through transportation, customs declaration, and clearance processes before final delivery.

Can I visit your store to see product samples?

Our community stores are still under construction. Once they are open, you are always welcome to visit and experience our products in person.

How can I get more product updates and offers?

We will regularly send you emails with upcoming product previews and exclusive offers, so you can enjoy more savings and stay informed about our latest arrivals.